Customer can come to our shop to buy directly or Purchasing Online.
System will according to your selected location, product weight, dimension and provide delivery methods.

After you send the order, you will receive email listing what you placed. Our staff will call or reply by whatsapp or email to you within 1 to 2 working days to clarify the detail and stock status. Then, we will confirm with you the payment instruction.
Pls click below link for reference.
Delivery by own truck from Rainbow.
If items are in stock, it takes about 2 to 5 working days for delivery. Our staff will let you know the estimate schedule after checking the stock status.
If send to house in far village, need add additional $ 100 additional charge. Only delivery on entry of the village near the road.
Below free delivery for min. order value only applied for items which can be delivered by courier or supplier directly.
In the case of location which courier or supplier cannot arrange delivery, the min. order value for free delivery are not applied and customer should pay the extra cost or delivery cost.
Location | Min. Order Value HK $ |
Shatin, Ma On Shan | $ 800 |
Kowloon | $ 800 |
Tseung Kwan O, Kwai Tsing, Tsuen Wan Tai Po, Fanling, Sheung Shui |
$ 800 |
Hong Kong Island (Exclude Stanley, Tai Tam, Shek O) |
$ 900 |
Sai Kung, Tuen Mun, Tin Shui Wai, Yuen Long | $ 1000 |
Sha Tau Kok, Kam Tin, North Distict Village House |
$ 1300 |
Ma Wan, Tung Chung | $ 1300 |
Discovery Bay | $ 1400 |
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Other locations that are not listed | To be confirmed by our staff |
If the min, order value does not meet, additional ship cost will be added.
$ 80 for non remote area
$ 130 for Ma Wan
$ 180 for Discovery Bay
Sending to village house need additional cost and car only stop at entry of village.
If Island district or far location, additional cost to be quoted after reviewing the detail address.
Note :
Any argument of min. order value, Rainbow Care Centre keeps the final decision of the value.
If during delivery, our driver cannot contact or no response from receiver. It is result in 2nd delivery. Customer should pay $ 70 for re-delivery cost.
For there is parking fee involved, receiver should pay the fee to our driver.
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If customer cannot meet the min. free delivery order value, customer can use courier if the volume of items are small. Receiver should pay the courier charge by customer.

Please refer SF Rate and Transit Time.
SF location can refer below SF link :
EF Locker Locations
SF Store location
SF Service Partner Locations
SF Business Station Locations
In general, it will takes 1 to 2 working days to delivery by SF express.
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You may select self pickup at 7-Eleven store when checkout. In general, it takes 2 - 3 working days to arrive the 7-Eleven. This service is only applicable to parcels with a weight of 5kg or less and the sum of dimensions (length + width + height) does not exceed 120 cm.
Recipients must collect their parcels within 2 days of its arrival at the designated service points or the parcels will be returned to us.
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