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Min. $ 800 for free delivery for selected district. Details please refer to Purchasing-Procedure

Purchasing Procedure

Customer can come to our shop to buy directly or Purchasing Online.


System will according to your selected location, product weight, dimension and provide delivery methods.

After you send the order, you will receive email listing what you placed. Our staff will call or reply by whatsapp or email to you within 1 to 2 working days to clarify the detail and stock status. Then, we will confirm with you the payment instruction.

Pls click below link for reference.




If items are in stock, it takes about 2 to 5 working days for delivery. Our staff will let you know the estimate schedule after checking the stock status.


For oversea shipment, our staff will reply the ship cost after checking.

If send to house in far village, need add additional $ 100 additional charge. Only delivery on entry of the village near the road.

Below free delivery for min. order value only applied for items which can be delivered by courier or supplier directly.

In the case of location which courier or supplier cannot arrange delivery, the min. order value for free delivery are not applied and customer should pay the extra cost or delivery cost.


 Location
Min. Order Value
HK $
Shatin, Ma On Shan  $ 800
Kowloon  $ 800
Kwai Tsing, Tsuen Wan, Tai Po, Fanling, Sheung Shui

$ 800

Tseung Kwan O, Sai Kung, Tuen Mun, Tin Shui Wai, Yuen Long, Hong Kong Island

(Exclude Stanley, Tai Tam, Shek O)

$ 900
Tung Chung, Sha Tau Kok, Kam Tin, North Distict Village House    
Stanley, Tai Tam, Shek O, The Peak
$ 1000

Ma Wan, Discovery Bay

$ 1500
Other locations that are not listed  To be confirmed 
by our staff


If the min, order value does not meet, additional ship cost will be added.

$ 50 (small size) $ 80 (medium size)  to $ 110 (large size) for non remote area
$ 150 for Ma Wan and Discovery Bay

Sending to village house need additional cost and car only stop at entry of village.
If Island district or far location, additional cost to be quoted after reviewing the detail address.


Note :
Any argument of min. order value, Rainbow Care Centre keeps the final decision of the value.

For building which are no lift service and need walk by stair, Rainbow Care Centre reserve the right to charge for the extra delivery cost for walking up stair.

If during delivery, our driver cannot contact or no response from receiver. It is result in 2nd delivery. Customer should pay $ 70 for re-delivery cost.

For there is parking fee involved, receiver should pay the fee to our driver.


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Deliver by Courier 
If customer cannot meet the min. free delivery order value, customer can use courier if the volume of items are small. Receiver should pay the courier charge by customer.

Please refer SF Rate and Transit Time.



SF location can refer below SF link :

EF Locker Locations
SF Store location
SF Service Partner Locations
SF Business Station Locations

In general, it will takes 1 to 2 working days to delivery by SF express.

SF Express tel no. = 27300273

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DELIVERY BY ALFRED (MAX 5 KG)

CLICK TO GET PICKUP LOCATION

Max. dimension :
Locker : 17 x 33 x 42 cm or
Pickup point : L+W+H = max 105 cm, single size max 50 cm.
       

 

DELIVERY BY GOGOVAN

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DELIVERY BY HK POST

CLICK TO GET PICKUP LOCATION


Any question, please call us by Tel. 23816198 or Whatsapp 91220759

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