We offer different delivery methods to meet your need.
Delivery by own truck from RainbowCC
Delivery by GoGo Courier for same day
(max 60L x 60W x 60H cm)
Delivery by SF Express
Delivery by Alfred (max 5 Kg)Max. dimension :
Locker : 17 x 33 x 42 cm or
Pickup point : 31 x 40 x 50 cm
Delivery by GoGoVan
Self pickup at ZTO (apply for 10 to 20 Kg)
Delivery by HK Post
Delivery by other local couriers
After the order is delivered to the designated smart locker by the way, you will receive a short message of the pick-up password.
After receiving the password, please pick up the shipment within the specified time period, otherwise the order will be cancelled and the dispatcher will recall the goods at any time without prior notice.
By the way,: sf locker within 48 hours / Alfred locker: within 30 hours
Terms and Conditions:
Each locker can only hold one order, and each order can only be shipped to a single smart cabinet. Therefore, there is no order consolidation service for smart cabinet self-pickup orders.
Locker self-pickup orders will be shipped in order after confirmation. The arrival time depends on the usage of the locker.
The pick-up password will only be sent to the phone number entered when confirming the order. Our company will not be held responsible for the failure to receive SMS/be picked up by others due to incorrect input.
Some locker can only be picked up by residents. If you are not a resident in a housing estate, please do not choose the smart cabinet of the housing estate. Our company is not responsible for any failure to pick up the package due to failure to enter the estate.